Answer every call for talent — fast
Flowmingo’s AI interviews help call centres hire agents who deliver exceptional service, reducing turnover and improving customer satisfaction.
Trusted by leading teams
Challenge & Solution
The hiring challenge
in Contact Centres & Customer Service
High call volumes require hiring agents with strong communication and problem-solving skills. Screening resumes doesn’t reveal these traits. Flowmingo’s voice or video interviews capture tone, language proficiency and empathy. Recruiters receive instant summaries and data-driven rankings to hire the right agents quickly.
Best Part
Improve both employee and customer satisfaction by hiring people who communicate well under pressure.
Results
Key benefits & metrics
- Reduce time-to-hire significantly — evaluate language skills and service orientation through natural conversation before a single human interview.
- Screen hundreds of applicants per day during large-scale recruitment campaigns without proportionally scaling your TA team.
- Decrease attrition by matching candidates with suitable roles — voice and video interviews capture tone, empathy and active listening.
Flowmingo’s voice interviews captured tone and empathy better than any questionnaire, and we hired better agents faster.
Operations Director, call centre
Everything included
Powerful by design.
Free by choice.
Process
How Flowmingo works for
Contact Centres & Customer Service
Set screening criteria aligned to your call types
Whether you run inbound customer service, outbound sales, or technical support, configure screening questions with adaptive questioning and CV-aware prompts for your specific contact centre environment.
Candidates complete voice-based AI interviews instantly
Applicants receive an immediate screening invitation and complete a conversational AI interview on their phone — Flowmingo assesses verbal communication, pace, and tone in a realistic context.
Receive communication-scored shortlists
Flowmingo ranks candidates by verbal clarity, empathy signals, active listening, and role-fit responses — with evaluation rubrics and role-based access for recruiters and supervisors.
Fast-track top candidates through to offer
Connect Flowmingo with your ATS and workforce management tools to book panel interviews or send offers directly — compressing your hiring timeline from weeks to days.
Pricing
The tools your competitors pay for — yours at $0.
Everything your team needs to hire — at zero cost, forever.
What others charge
Industry avg: $800–$2,200/mo
Your savings calculator
Time saved (hrs)
+100
Savings (USD)
+$2,000
Cost of Flowmingo
FREE
Not a trial. Not a freemium trick. Free forever — for every recruiter.
Fairness & Inclusivity
Built for everyone.
Provide closed captioning and transcripts for accessibility. Use structured questions to ensure fairness across candidates. Contact centre success depends on how people communicate, not how their CV reads — Flowmingo gives equal opportunity to career changers and candidates from non-traditional backgrounds.
Start a free trial to streamline your call centre hiring.
No credit card. No sales call. No catch.